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Learning Objectives
• FFIEC agencies expectations for your Program
• The latest guidance:
o November 2019 BCP Handbook
o Appendix D of the FFIEC Outsourced Technology Services Handbook
o FFIEC Supervision of Technology Service Providers, September 2012
o FDIC April 2014 Tools to Manage Technology Providers Informational Brochures
o OCC October 2013 Third Party Relationships
o FRB December 2013 Guidance on Managing Outsourcing Risk
• Classification and Risk Rating criteria
• Required Program elements and essentials
o Responsibilities
o Needs Assessment
o Due Diligence/Selection
o Contracting
o Risk Assessing
o Oversight