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LEARNING OBJECTIVES
Our agenda includes:
• The Roles and Responsibilities of Today’s Branch Team Leaders
• The Leadership Challenge for Today’s Branch Leadership Team
• Building the Branch Business Plan
• Leading with Vision, Purpose, and Values
• Building a Team that CARES
• Leading the Performance Management Process
• Communicating for Results
• Adapting to a Changing and Diverse Workforce
• Growing the Retail Branch – Leading the Sales and Service Initiative
• Ensuring Safe and Sound Banking Operations
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